Your Guarantee

Our objective is to deliver a high level of value to meet your expectations.  Satisfaction from active participation in the program is guaranteed.  If you are not at all satisfied with our program, please advise us by the end of the first workshop and we will arrange for a refund of your registration fee.

If you have any concerns about the program or any component thereof, please contact the Program Manager, Daphne McGuffin at 1.800.598.6400 ext 299 or daphne@successcare.com.

Cancellation Policy

We recognize that unforeseen circumstances may force you to cancel your attendance at a workshop.  Where possible, we will transfer your registration to another session.

• There is no penalty to transfer your registration to another session provided we receive advance notice of at least 10 business days.
• A $50 per session administration fee will apply to all cancellations received within 3 - 10 days of a workshop.
• When cancellations are requested within 3 days of a session, it is necessary to withhold 50% of the registration fee to cover losses.

We reserve the right to cancel a scheduled workshop if registrations are below the minimum number of participants required.  Registrants can choose a full refund of their fees or transfer their registration to another session.